Shipping policy

At Sassysky, we are committed to providing a smooth and reliable shipping experience for every customer.

Please review the information below regarding order processing, shipping methods, delivery expectations, and shipping policies.

Order Processing

All orders are processed after payment has been successfully confirmed.

Once your order has been prepared and shipped, you will receive a shipping confirmation email containing your tracking information.

Please note:

  • Processing times may vary during holidays, promotional periods, or high order volume
  • Orders are processed in the order they are received
  • Orders flagged for verification or suspected fraud may require additional review

Domestic Shipping Rates (United States)

Standard Shipping

  • $10.00 for orders between $0.00 – $49.99

Free Shipping

  • Free for orders over $50.00

Expedited Shipping

  • $18.00 for orders between $0.00 – $99.99

Free Expedited Shipping

  • Free for orders over $100.00

Shipping options may vary depending on the delivery location.

Tracking Information

Tracking information will be sent to your email once your order has shipped.

Please allow time for tracking updates to appear after shipment confirmation, as carrier systems may occasionally experience delays.

Shipping Address Accuracy

Customers are responsible for ensuring all shipping and billing information entered during checkout is accurate and complete.

Sassysky is not responsible for:

  • Delivery delays caused by incorrect addresses
  • Lost packages due to customer input errors
  • Failed deliveries after multiple carrier attempts
  • Packages marked as delivered by the shipping carrier

Additional shipping charges may apply for reshipment requests.

Shipping Delays

Delivery estimates are not guaranteed and may be affected by:

  • Severe weather conditions
  • Carrier delays
  • Customs processing
  • Holidays
  • High shipping volume
  • Other events beyond our control

Once an order has been shipped, Sassysky is not responsible for carrier-related delays.

Refused or Undeliverable Packages

Packages returned due to:

  • Incorrect shipping addresses
  • Refused delivery
  • Failed delivery attempts
  • Unclaimed shipments

may be subject to:

  • Return shipping fees
  • Restocking fees
  • Partial refund deductions

Important Address Notice

Please note that the address listed on our website, contact page, shipping labels, or order confirmations is an administrative business address only and is NOT our authorized return facility.

Returns sent to unauthorized addresses may not be processed or refunded.

Customers must contact our support team first to receive approved return instructions and the correct return address.

Contact Information

Sassysky
📧 service@sassysky.com

📍 4026 Palisades Main NW
Kennesaw, GA 30144
United States

(Administrative Address Only — Not a Return Address)

Thank you for shopping with Sassysky ✨